Privacy Policy
MEESAQ The Islamic Academy considers your privacy as very important. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access or use our services. By using our website and services, you agree to the practices described in this policy.
Information We Collect
We collect the following types of information to provide and improve our services:
1. Personal Information
Name, email address, phone number, and other contact details. Payment information for processing course fees. Account login details (username and password).
2. Demographic Information
Gender, age, and language preferences for better customization of our services.
3. Usage Information
Information about how you use our website, including session details, pages visited, and interaction patterns.
4. Technical Information
Device type, IP address, browser type, and operating system.
5. Class-Related Information
Recorded classes for quality review. Details of attendance and evaluation to follow up on your progress.
How We Use Your Information? The information collected from you is used to:
1. Service Delivery
Give access to online classes, courses, and learning material.
To manage your account and respond to your inquiries.
2. Quality Improvement
To monitor, review, and improve our teaching methods and course content.
3. Personalization
To tailor our services to meet your preferences and needs.
4. Communication
– To send updates about courses, schedules, and new offerings.
– To provide customer support and resolve issues.
5. Compliance and Security
To enforce our Terms of Service and to comply with other legal requirements.
To protect our website and services from unauthorized access or misuse.
Sharing of Information The information collected from you is used to:
We respect your privacy and do not sell or rent your personal information to third parties. We may, however, share your information under the following circumstances:
1. With Service Providers
Trusted third-party vendors that help process payments, provide IT support, and perform other operational tasks.
2.Legal Compliance
If necessary to comply with a law, regulation, or valid legal request, such as a subpoena or court order.
3.Business Transfers
If our business is sold or merged with another business, your information could be transferred to the new owner.
Class Recording Policy
- Purpose of Recordings
Classes are recorded to ensure the quality of services and provide students with the ability to review lessons.
2.Consent
By enrolling in our courses, you grant permission for classes to be recorded. If you wish to opt out of recordings, you must let us know prior to class time.
- Access to Recordings
Recorded sessions are accessible only to authorized staff and the enrolled students for review and improvement purposes.